Data & Tech: New Way of Managing Property

Introduction

In the future, could Chief Vibe Officers replace facilities managers? It might sound extreme, but today’s most enlightened occupiers are laser-focussed on the needs of their staff and customers, and how the real estate they occupy can help – or hinder – their business objectives.

A happy workforce is more productive (so the theory goes). Technological advances are enabling occupiers to use data to gain much greater insights into different ways of working. Efficiencies can be gained by maximising the use of space, and these can even extend to the cost of recruitment – creating a great place to work should mean fewer people want to leave.

This has given rise to the concept of the ‘smart building’, and the notable success of alternative workplace environments including WeWork and Brooklyn’s NewLab. Flexible spaces that foster collaboration and teamwork are what occupiers say they want – and they’re prepared to pay a premium for it.

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