A NEW TYPE OF WORKPLACE
Human to Human Communication
As we mentioned in a previous section automation will have an impact on the type of work we are expected to do. At the core is the prediction that we will be spending more time face to face. There are three main reasons for this reasoning.
If automation takes care of the repetitive tasks then the workforce can spend more time ideation or research and development, which requires more face to face interaction.
The problems society is now facing requires big collaboration, the merging of a wide range of industries and technologies. There has been a rise in investment for science parks as we aim to solve climate change, dementia, cancer etc. Here the main drive will be collaboration, bringing people together to solve problems, which requires hours of face to face time.
Even traditional industries like finance, law, and insurance will see a change as they adapt to new ways of doing business. For instance, they will need to bring experts from other industries to help them understand how to provide their service to emerging industries. This will require hours of negotiation with clients as well as time for integrating workers from other industries. Both tasks requiring high amounts of face to face communication.
There are three key drivers in the rise of visitors to workspaces
Due to various economic and social shifts, in the last ten years there has been a 40% increase in the use of agency workers.
“64% of firms admit to relying on freelancers, with the highest portion of 43% of those saying they leverage contractors to manage periods of peak activity”. Freelancer is defined as a person providing a specific piece of consultancy to a larger organisation.
There is also the increasing trend of building owners offering a segment of their floor-plates to coworking spaces, which by their nature hosts a wide range of visitors. Whether it is people coming in for ad hoc work and meetings or freelancers.
For M J Mapp : The role of the office
Increasing statistics are showing that remote working is on the increase and currently 1.5 million people work remotely in the UK, which can be misleading. Many are interpreting this as a workforce that will not need the office, this will not be the case. What has change and will continue to evolve is the role of the office.
More specifically we will not need the office to perform solitary tasks (writing reports, creating presentations, graphic design, accounting, etc.), as these types of tasks can be done remotely. Instead the office will be needed to bring people together to solve tough problems, collaborate, negotiate, ideate, learn, transfer skills, etc.
It is important to note that most industries, e.g. science, engineering, finance, insurance, law, and technology will go through big innovation leaps, which means that the workforce requires spaces that allows them to come together with people from various sectors. Furthermore, as automation takes over the tasks that can be done in solitude, there will be an even further need for people to come back to workspaces.
We propose that the new workspaces will be thinking, learning, and knowledge exchange spaces. This could have a perception change in people, in other words people may see the the office as a place they come when they need to meet with people, therefore we may see a change in the rigour of “9-5” of the 20th Century.
Allocation of space
Once a building is created M J Mapp may less influence on the allocation of space, however as the company moves higher in the supply chain.
Based on the tasks people will be performing M J Mapp can advise on ratios of types of spaces. As well based on the amount of time people will be spending in the office.
Amenities (third spaces)
In general amenities in modern office led buildings will need to offer qualities such as;
21st century libraries that allow people to research or have a break from main workspaces to think
Places for restoration, where people can step away from intense meetings and collect their thoughts.
Spaces where people can have long intimate conversations